Home Bistro FAQ: Learn How This Service Works

In case you have any questions or uncertainties about how this service works, take a moment and check some of these frequently asked questions and see if you can find an answer. If you still are unable to find an answer to your question, don’t hesitate to send Home Bistro a support ticket and they will provide an answer promptly. And you can also check out home bistro review and learn more about this company and what it has to offer.

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Q: Are there any Mandatory Commitments Involved?

A: Unlike many other delivery services, Home Bistro does not require you to sign or agree to any commitments. In other words, you can try out a particular meal plan and in case you don’t like it, you can cancel it at any point without any repercussions. Make sure to leave feedback regardless of it being a positive or negative one in order to allow the team behind Home Bistro to improve their service.

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Q: How Does One Pay for Meals?

A: Home Bistro accepts all major forms of both debit and credit cards.

paying meals

Q: What if I’m not comfortable with Purchasing on the Internet?

A: You don’t have to worry about your safety or the safety of your personal data as Home Bistro is using proven encryption methods in order to hide and protect your information. However, if you still feel uneasy and unsafe, feel free to write them an email explaining your concerns and they will be more than happy to accommodate your requirements.

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Q: How Does One Place an Order?

A: In order to place an order, you have to complete the checkout process which will then yield an order number. After placing your order, you will receive an email that contains a confirmation as well as the order summary. In case you run into any predicaments, contact the customer support via email or website.

Q: I have a Gift Certificate, How do I claim it?

A: In case you have purchased a gift certificate after March 2nd, you can redeem it directly on the site during the checkout process. However, if you have a certificate that has been purchased prior to March 2nd, please send them an email and request an updated certificate.

Q: Can I Buy a Gift Certificate?

A: Yes, you can. You can buy a gift certificate for yourself as well as your friends or family. While creating a certificate you can choose the amount of money you want to be tied to it. It’s a great way of showing appreciation to your colleagues, friends, or family.

Gift Certificates

Q: Why would I gift Food to Someone?

A: Home Bistro delivery service is a great way of showing appreciation towards your colleagues, family, and friends. Also, food is a great gift for new homeowners, newlyweds, or individuals who are recovering from an injury. It’s important to point out that all Home Bistro meals are healthy and carefully crafted to cater to a broad audience. In other words, if you’re looking for some good food, the chances are Home Bistro is your safest bet.

Q: Can deliveries be Made to a P.O. Box?

A: No, Home Bistro does not ship to P.O. Boxes for several reasons including health concerns.

Q: Does One have to be Home to Receive their Meals?

A: This is one of the most common questions asked and the answer is – No, you don’t have to be home in order to receive your meals. All boxes are shipped as “Driver Release” meaning they don’t require the recipient’s signature. In other words, the FedEx driver will leave the package on your front door in case you are not home.

Please make sure you check the delivered package thoroughly to make sure everything is in order. Also, if you’re sending a package as a gift, make sure to notify the recipient about the delivery. This is important because you can’t be safe enough when food is in question. Even though it gets delivered in special boxes that are well-insulated, accidents still happen.

Q: What if I Stumble Upon Melted Ice in My Box?

A: Many people see this as a massive concern, but it really isn’t that alarming in the first place. One of the most important things you should worry about is whether the delivery arrived on schedule. If it did, then it’s probably fine and ready for consumption.

A good rule of thumb here is to touch the package and see whether it’s still “refrigerator cold” Most of the time it will be, but you can never be too sure. In case you receive a hot and unrefrigerated package, contact the support department and let them know. On top of that, please don’t eat unrefrigerated food as you’re at risk of jeopardizing your health and wellbeing.

Q: How Long do I Have to Wait for the Delivery?

A: The vast majority of the orders get shipped 1 to 3 business days from the day you’ve placed them. This is a very important piece of information and you should notify Home Bistro via their customer support in case your order doesn’t arrive after 3 days.

5 Meals - Chefs Choice

Q: How Long Does it Take to Prepare the Meals?

A: Believe it or not, it only takes around 5-10 minutes to prepare the meals. Needless to say, no cooking is required at all. Every delivery comes with a comprehensive preparation guide which contains microwave instructions. Most meals are designed to be boiled in their bags, but they are equally delicious when heated in the microwave.

Q: How Many Servings are in Each Meal?

A: One meal accounts for one adult serving.

Q: How Big is the Meal Choice?

A: While the broadness of Home Bistro’s meal choice is a subjective matter, we can safely say that they offer more than enough choice for anyone who appreciates delicious and well-prepared dishes. For example, their Meal Combos menu consists of more than a dozen combinations that are carefully chosen and prepared.

The price variation is also quite broad meaning there is something for everyone, regardless of their budget. It’s also important to point out that the quality of food has nothing to do with the price. In other words, all foods are of the same quality and are treated as equal.

Q: What are Some Good Meals that I should Check Out?

A: While this is solely a matter of personal preferences and taste, there are some meals we would strongly recommend trying. For example, the Heart Healthy 10-meals program under Meal Combos section is a great solution for people who like mushrooms, seafood, chicken, and pasta. In case you’re more of a meat lover, the La Petite Best Sellers 7-meal plan would be a good starting point. It consists of Mediterranean chicken, steak, beef ribs, salmon, and pork.

It’s important to remember that there is no such thing as the “best meal.” They are all designed to cater to a specific part of the population and it’s up to you to find the combination that suits your requirements the most.

10 Meals-Paleo

Q: Can I get a Refund?

A: Home Bistro operates upon a strict no-return policy because of the nature of their business. All orders placed are final and you are not eligible for a refund once you finalize your order.